Privacy Policy
Effective date: [DATE] · Last updated: October 2026
This Privacy Policy explains how ProcessServerLA (“ProcessServerLA,” “we,” “us” or “our”) collects, uses, shares and protects personal information when you visit processserverla.com (the “Website”), contact us, or use our process service, court filing, eFiling, messenger, publication, domestication and related services (the “Services”). It also describes the choices and rights you have, including rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”).
By using the Website or our Services, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Website.
Information we collect
To perform our Services accurately and securely, we collect information in three ways:
- Information you give us. When you fill out a form, request a quote, start a service request, upload documents, call us or otherwise communicate with us, we may collect your name, company or law firm, mailing address, email address, phone number, payment details, case information, and the documents and instructions you provide.
- Information about the people and businesses you ask us to serve. To complete an assignment we may receive names, addresses, physical descriptions, workplaces, vehicles and similar details about the person or entity to be served, as well as information contained in court papers.
- Information collected automatically. When you visit the Website, our servers and service providers may record your IP address, browser and device type, pages viewed, referring pages and the date and time of your visit. We may use cookies and similar technologies for this purpose (see “Cookies and analytics” below).
We may also receive information from third parties, such as public records, skip-tracing and data providers, courts, newspapers that publish legal notices, and payment processors, where permitted by law.
How we use information
- To provide the Services you request, including serving and filing documents, preparing proofs of service and communicating with courts and other parties.
- To respond to inquiries, send quotes, confirm orders, provide status updates and deliver completed work.
- To process payments, prevent fraud and collect amounts owed.
- To locate parties to be served and verify addresses, as permitted by law.
- To operate, secure, maintain and improve the Website and our Services.
- To comply with legal obligations, court rules and lawful requests, and to establish, exercise or defend legal claims.
- With your permission, to tell you about services that may interest you. You can opt out at any time.
We may create de-identified or aggregated information that does not identify you and use it for any lawful purpose, such as analyzing Website traffic or improving our Services.
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as needed to run our business and deliver the Services, including with:
- Registered process servers, messengers and other contractors who carry out assignments on our behalf.
- Courts, clerks, electronic filing service providers, adjudicated newspapers and government offices, as required to file, record or publish documents.
- Payment processors, banks and card networks to authorize and process payments.
- Technology and service providers that host the Website, send email, store files or provide analytics, under obligations to protect the information.
- Professional advisers such as attorneys and accountants.
- Law enforcement, courts or other parties when required by law, subpoena or court order, or when we believe disclosure is necessary to protect rights, property or safety.
- A buyer or successor if our business is sold, merged or reorganized.
If a payment is disputed, reversed or not completed, we may share relevant order and account information with collection agencies, payment processors and courts to resolve the matter.
Your California privacy rights
If you are a California resident, you have the right to:
- Know and access the categories and specific pieces of personal information we have collected about you, the sources, the purposes and the categories of third parties we share it with.
- Delete personal information we collected from you, subject to legal exceptions (for example, records we must keep to comply with court rules or the law).
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information. As noted above, we do not sell or share personal information.
- Limit the use of sensitive personal information. We use sensitive information only as needed to provide the Services.
- Non-discrimination — we will not treat you differently for exercising any of these rights.
To make a request, call (888) 531-2220 or use our contact form. We will verify your identity before responding, and we will respond within the time required by law. You may use an authorized agent to make a request on your behalf; we may ask the agent for proof of authorization.
Residents of other states and countries may have similar rights under their local laws. Contact us and we will honor applicable requests.
Cookies and analytics
Cookies are small files stored on your device. We use essential cookies to make the Website work and may use analytics cookies to understand how visitors use it. We do not use cookies to store your payment details. You can block or delete cookies in your browser settings; some features of the Website may not work properly if you do. Our Website does not currently respond to “Do Not Track” signals, but we honor Global Privacy Control signals as a request to opt out of sale or sharing.
Server logs
Like most websites, our servers automatically keep logs that include IP addresses, browser information and the pages requested. We use these logs to keep the Website secure, troubleshoot problems and understand overall usage. We may also record the IP address associated with an order or payment to help prevent fraud.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect personal information from loss, misuse and unauthorized access, disclosure or alteration. Information you submit through the Website is encrypted in transit. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please do not send payment card numbers through our forms or by email.
How long we keep information
We keep personal information only as long as needed for the purposes described in this policy, including to complete your assignment, maintain proofs of service and business records, meet legal, tax and court requirements, resolve disputes, prevent fraud and enforce our agreements. When information is no longer needed, we delete or de-identify it securely.
Links to other websites
The Website may link to court websites, government offices and other third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.
Children
Our Website and Services are intended for adults. We do not knowingly collect personal information from children under 16 through the Website. If you believe a child has provided us information, please contact us and we will delete it.
Updating your information
If information you submitted is incorrect or has changed, please contact us and we will update it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the “Last updated” date. Your continued use of the Website after an update means you accept the revised policy.
How we contact you
When we need to reach you about an order, a legal matter or a change to this policy, we will use the contact method we believe is most effective, usually email or phone. How we contact you does not affect your legal rights.
Contact us
Questions about this Privacy Policy or our privacy practices? Contact us:
ProcessServerLA
[STREET ADDRESS]
Los Angeles, CA [ZIP]
Phone: (888) 531-2220
Online: processserverla.com/contact-us
You can also send documents for service using our Start a Service Request form. See our Terms & Conditions for the terms that apply to our Services.
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Send your documents today. We’ll confirm pricing and turnaround right away.